Privacy Policy

I Information We Collect

From all users:

• Name, email address, and account info
• Messages or support inquiries
• Technical and usage data (IP address, browser, device type, time zone)
• Location data (if enabled)

From Clients:

• Workout activity, fitness logs, and progress data
• Nutrition goals and preferences
• Payment details (processed via secure third parties)
• Communication with coaches

From Coaches (if applicable):

• Profile and business info
• Client program and interaction records
• Payment setup details

II Health Data Utilization

Our app collects and processes health-related information such as workout activity, exercise logs, heart rate, and other fitness metrics. This data is collected only with your explicit consent and is used exclusively to deliver core app features, including:

• Fitness tracking
• Progress insights
• Cross-device synchronization

III How We Use Your Information

We use your information to:

• Provide and operate our services
• Communicate with you (e.g., account updates, support)
• Improve user experience through analytics
• Process payments (via Stripe or other processors)
• Customize your app experience

We never sell your personal data or use it for third-party marketing.

IV How We Share Your Information

We may share data:

• With your coach (if applicable)
• With trusted service providers who help us operate the Platform
• If legally required (e.g., subpoena, government request)
• In the case of a business transfer (e.g., sale or merger)

We require all partners and vendors to adhere to strict data privacy and confidentiality practices.

V Data Security

We use strong encryption, secure servers, and access controls to protect your data. However, no system is completely secure. Please protect your login credentials and alert us if you believe your account has been compromised.

VI Account Deletion

To request the deletion of your personal information and account:

• Submit a request through the in-app settings or contact form
• Or email us at contact@healthkols.com with the subject line: "delete my account"
• Be sure to include your full name and email address

We will use commercially reasonable efforts to honor your request. Once complete, all associated data will be permanently deleted.

VII Children's Privacy

The Platform is not intended for individuals under the age of eighteen (18). If you are under 18 years of age, do not use the Platform or provide any personal information to us.

We do not knowingly collect personal information from users under 18. If we discover that we have inadvertently collected such information, we will delete it promptly. If you believe this may have occurred, contact us at contact@healthkols.com.

VIII International Users

If you are accessing the Platform from outside the United States, you understand and consent that your information may be processed in the U.S. where data protection laws may differ from those in your country.

IX Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for data processing
• Object to certain uses or request data portability

Contact us at contact@healthkols.com to exercise these rights.

X California Residents

Under California's "Shine the Light" law, California residents can request information regarding data shared for direct marketing purposes. To make such a request, email contact@healthkols.com with "California Privacy Rights" in the subject line.

XI Changes to This Policy

We may update this Privacy Policy periodically. If material changes are made, we'll notify you through the Platform or by email. Check back regularly for updates.

XII Contact Us